Contact

Get in touch

No captcha forms or signups. Just email — every message is read by the founder and answered personally. Below: which address for what, and how fast.

✉️

General question, feedback or idea

Feedback, suggestions, ideas, press, partnership, accessibility, "does it work with X". Reply within 1–3 business days.

🐞

App not working / crash

App crashed, weird behaviour, something does not work. Reproducible — same-day reply.

🔑

Pro activation does not work

Key not accepted, "CERTIFICATE_VERIFY_FAILED", "server unreachable" — all here. Reply within a day.

🔐

Privacy, security, data deletion

Data deletion request, found a vulnerability (bug bounty in /en/security), policy questions. Reply within 1–3 business days.

Bug report template

Copy and fill — we will have everything we need from the first message.

App version: 0.5.29
Windows version: 11 (24H2) / 10 (22H2) / other
What I was doing: ...
What I expected: ...
What actually happened: ...
Reproducible every time? yes / no / sometimes
Program log (if available): %APPDATA%\AuroraWhisp\logs\latest.log

The log does not contain your dictations — only technical events. You can review it before sending.

Maybe the answer is already there

Before writing — check the FAQ. Your question might already be covered.

Open FAQ

Legal requests (claims, accounting documents, formal letters) — via the "General question" card above with subject "Legal". Seller details are in the Russian public offer at /ru/offer.