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General questions
hello@aurorawhisp.comFeedback, suggestions, "how do I X", "does it work with Y". Reply within 1–3 business days.
Contact
Get in touch
No captcha forms or signups. Just email — every message is read by the founder and answered personally. Below: which address for what, and how fast.
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Bug reports
bugs@aurorawhisp.comApp crashed, something not working, weird behaviour. If reproducible — same-day reply.
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Privacy
privacy@aurorawhisp.comData, policy, GDPR questions, deletion requests. Reply within 3 business days.
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Security
security@aurorawhisp.comVulnerabilities, security research. Reply within 24 hours. Bug bounty for real findings — see /en/security.
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Accessibility
accessibility@aurorawhisp.comSpecific accessibility needs, RSI, free Pro for medical reasons. Founder's direct queue — reply within a day.
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Press & partnership
press@aurorawhisp.comReviews, interviews, b2b. Press kit at /en/press.
Bug report template
Copy and fill — we will have everything we need from the first message.
App version: 0.5.25
Windows version: 11 (24H2) / 10 (22H2) / other
What I was doing: ...
What I expected: ...
What actually happened: ...
Reproducible every time? yes / no / sometimes
Program log (if available): %APPDATA%\AuroraWhisp\logs\latest.logThe log does not contain your dictations — only technical events. You can review it before sending.
Maybe the answer is already there
Before writing — check the FAQ. Your question might already be covered.
Open FAQLegal requests (claims, accounting documents, formal letters) — to hello@aurorawhisp.com with subject "Legal". Seller details are in the Russian public offer at /ru/offer.